Privacy & Cookie Policy

Who is responsible

TABCO Silverware, based in Lebanon, is responsible for personal information collected through this website. For privacy questions or requests, email sales@tabco-lb.com.

Information we use and why

Inquiries and catalog requests

When you contact us, we use the details you provide—such as your name, email, company, phone, country, requested products and message—to answer you, assess your project, prepare the requested next steps and protect the service from abuse. The legal basis is taking steps at your request and TABCO’s legitimate interest in managing genuine business inquiries.

Newsletter

If you subscribe, we use your email address to send occasional TABCO updates. The legal basis is your consent. You can unsubscribe at any time through the website or a message we send.

Technical security

Hosting and security systems may process limited technical data such as IP address, request time, browser information and requested URL to deliver the site, diagnose faults, prevent abuse and maintain security.

Cookies and optional analytics

We remember your privacy choice in this browser so we do not ask on every visit. This preference remains until you change it or clear your browser data.

Optional analytics helps us understand how people use the website, such as pages visited, general location, device and browser type, and interactions with the site. It stays off unless you select Accept analytics. We do not use analytics for advertising or personalized advertising.

You can change your choice at any time using Cookie preferences. Choosing essential only stops optional analytics and removes analytics cookies accessible to this website.

Who may receive information

We share information only as needed with authorized TABCO staff and service providers supporting the website: Google Cloud/Firebase for hosting, database and storage; Zoho for inquiry email delivery; Brevo for newsletter subscription management; and Google for optional website analytics only after consent. These providers may process information in countries outside yours under their contractual and legal transfer safeguards. We may also disclose information when required by law or to protect legal rights. We do not sell website personal information.

How long we keep information

Website inquiries and catalog requests are generally kept for up to 24 months after the last meaningful contact, unless a longer period is needed for a transaction, a legal obligation or a dispute. Newsletter details are kept while you remain subscribed; after unsubscribe, a limited suppression record may be kept as needed to respect your choice. Security and optional analytics records are kept only for the limited period needed for their stated purpose.

Your choices and rights

Depending on the law that applies to you, you may ask to access, correct, delete, restrict or receive your personal information; object to certain processing; withdraw consent without affecting earlier lawful processing; or complain to your local data-protection authority. Email sales@tabco-lb.com. We may need to verify your identity before completing a request.

Changes to this policy

We may update this page when the website, providers or legal requirements change. The effective date above identifies the current version.